To make paying your rent as easy as possible, here are the payment options available to you:

Direct Debit

This is the most convenient way to make payments. The rent payment is requested directly from your bank account and to set up the payments you simply complete a Direct Debit form. The only thing that you have to do is ensure money is available in your account on the date you have agreed.

To request a Direct Debit form email 

Standing Order

You arrange to set this up with your bank to pay Trident directly from your account on the agreed dates.

Allpay Payment Card

You can use your Allpay Card to make payments to your account. These cards are accepted at all Post Offices and stores who display the Paypoint or Payzone signs.

Allpay Online

Log on to Allpay at to pay your account by debit or credit card. Select ‘make a payment online’ and follow the instructions.

Allpay Payment App

If you own an Apple, Windows or Android smartphone you can now download the new Allpay App. This new app will allow you to pay your rent through Allpay anytime, anywhere via your mobile phone. 

Pay over the counter

Visit Trident’s Central Office at 239 Holliday Street, Birmingham, B1 1SJ and pay by cash, cheque or card. Click here to view our office opening hours.

Over the telephone

Call Trident on freephone 0800 111 4944 during office opening hours or Allpay 24 hours a day, seven days a week on 0844 557 8321.

Housing Benefit

This must be applied for through you local council to see if you are eligible. If you are, payment can currently be made directly to Trident. 

If you are a tenant in the Birmingham area you can make an online application for Housing Benefit by visiting clicking here 

Your rent is charged on a weekly basis (every Monday). It is important that you pay your rent on time.

Rent and service charges are priority payments, and not keeping up with payments could lead to suspension of services, losing your home and it could affect your credit rating.