Posted on 16 June 2017

Fire safety information for our customers

Following the tragic London tower block fire incident this week we wanted to reiterate the message from the West Midlands Fire Service.

The fire services are still advising residents to stay in their homes in the event of a high-rise blaze unless otherwise told to do so.

We take fire safety very serious and work closely with West Midlands Fire Service to ensure that adequate fire safety measures are in place.

Our priority is to keep our customers safe within their homes and we would like to remind our  customers to remember to;

  • ensure that corridors are kept clear at all times;
  • follow our advice on fire safety at all times;
  • familiarise themselves with the Fire Action Notice in communal areas.

For further information of what to do in the event of a fire see the official West Midlands Fire Service advice at